Frequently Asked Questions

I am a parent of a visiting child, and I would like to set up visits. How do I do that?

Please call our Intake & Case Coordinator at (507) 625-8688 ext. 115 to set up an orientation at any of our two locations. Both parents and the children must complete orientation prior to setting up visits. A Parenting Time Coordinator can assist you with this process.

I am a service provider and I want to refer a family to set up visits. How do I do that?

Click here to email our Intake and Case Coordinator. In your email, please include the best way for someone to reach you. You may also call the Intake & Case Coordinator at (507) 625-8688 ext. 115 to further discuss your referral.

What are the benefits of supervised parenting time?

Sometimes, parents may question the benefits of children visiting a non-custodial parent, or question the need for supervised visits or exchanges. These concerns may come from past experiences, a history of lack of contact between the parent and the children, and disagreement over whether or not a visit/exchange should be supervised.

For the child, seeing the visiting parent:

• Decreases the child’s feelings of rejection
• Helps decrease the child’s fear of not seeing that parent again
• Decreases the child’s self-blame
• Allows the resolution of some issues the child may have with that parent
• Helps to continue the parent/child relationship

What do I need to bring to orientation?

Please bring a photo ID, a copy of your court order, photos of participating family members, and any corresponding information that you would like staff to have.

How much does it cost to utilize Keep Me Safe services?

Fees are determined on a case-by-case basis and will be discussed at the time of orientation.

When will visits happen?

All visits, orientations, and meetings with staff are by appointment only. Please contact a Parenting Time Coordinator for more details regarding your case.